Assist Digital is a Customer Experience Management Company. We provide end to end services blending human and artificial intelligence to improve our customer’s business performances.
For our offices in Tirana, we are looking for a Salesforce Project Manager to organize a strategic Team who will support the European Salesforce Growth.
Who are you?
You have:
at least 5 years of experience in SF and IT/CRM international projects
ability to work on projects which cover multiple countries, languages, and cultures
good knowledge and operational experience in project management (methodologies and tools) of Salesforce projects
experience of managing third party suppliers
stakeholder management with strong communication and influencing skills
experience of business change process improvement projects
at least 2 Salesforce certifications and Project Management Certifications
excellent knowledge of English language (written and spoken)
Nice to have:
good knowledge of the German language
What are you going to do?
manage international projects
deliver the project as per the agreed scope and the Salesforce implementation strategies
manage and align key interdependencies with international program workstreams
control and manage the project budget control
produce all key project documents to control and manage projects
ensure project team to deliver projects on time, cost, and quality
produce highlight reports and facilitation of all required governance boards
work with Business Change Manager to ensure that business stakeholders are fully engaged in meeting the programs timelines and deliverables.
manage the day-to-day project workstream leads and business managers
What do we offer?
a growth path aimed at enhancing your professional experience
stimulating, work environment with heterogeneous teams and opportunities to expand your knowledge
Assist Digital for 2022 received "Best Customer Experience Company" award in Albania.
#CustomerIntimacyAtScale
JOIN US!
