[GSL Enterprise Support]

Administrative Support Specialist , Tirane ( Kompleksi Kika2, godina Raiffeisen)

SCOPE :Primary focus of the COD Sales Support Admin role is first level administrative support to the COD Sales Team ( Inside & Outside Sales).
Qualifications:

• Proficient using MS Windows-based software applications.
• Must be detail-oriented and able to provide support to other team members and interact with customer as needed.
• Very good knowledge of English (verbal & written).
• Stellar follow up and administration skills.
• Ability to work in a fast paced, multi-tasked, and electronic environment

Duties and Responsibilities:

• Incoming email, text and website chat support
• Work closely with COD Sales team (inside and outside to provide support and accurately book moves for customers in a timely and accurate manner
• Act as liaison between outside sales move consultants and Customer Care department
• Access company systems to accurately enter data
• Set up in-home estimates for outside sales reps
• Provides administrative support to various departments as requested or assigned on behalf of COD Sales.
• Create non-binding moving estimates as needed for account work
• Work with any additional technologies, such as Video Surveying and DIY surveys (i.e.Yembo).
• Provide generalized support to COD Sales management
• Additional duties as needed.
• Working Hours 00:00-07:00

Benefits:

• Highly competitive salary.
• Concrete opportunities for professional growth.
• Great place to work because of the American-Albanian company partnership.

Please, if you feel a fit send your CV via e-mail: info@gslsupport.com
Administrative Support Specialist , Tirane ( Kompleksi Kika2, godina Raiffeisen)