Kukes, kerkohet RELATIONSHIP OFFICER FOR INDIVIDUALS

TIRANA BANK, one of the leading banks in Albania and member of Balfin Group, is seeking to welcome a proactive candidate who enjoys dealing with customers and likes challenges to join our Kukes Branch in the following position:

Overall Job Definition

Relationship Officer for Individuals maintains, and grows current retail banking relationships and develops new customers.


Main Responsibilities:

• Develops business with individual customers in line with banks and branch objectives;
• Manages and develops his/ branch portfolio of clients;
• Manages NPL of his portfolio;
• Attracts new consumer Customers, manages Customers’ relations and indentifies further penetration opportunities to local markets by identifying the Customer’s needs and offering specific credit information on the most appropriate combination of products for each Customer;
• Promotes the image of the Bank within his own professional and social circle;
• Promotes Bank products and services and negotiates the terms on which they will be offered to Customers, within the permitted limits deriving from his position to secure cross – selling and up – selling;
• Is responsible for the effective presence of the branch in the local consumer banking market;
• Complies with the regulatory framework, whether this arises from rules and directives of the Bank of Albania or from the Bank’s own circulars (banking confidentiality, money laundering, etc.);

Competencies / Skills:

• Holds a Bachelor Degree in Economy or other related field;
• Minimum 3 years of experience in the Banking sector, preferably in similar positions;
• Excellent communication and negotiation skills;
• Strong credit judgment with creative and flexible thinking;
• Ability to work under pressure and meet deadlines;
• Fluent knowledge of English language in written and spoken;
• Very good knowledge of Microsoft Office programs;

The interested candidates can send their CV until Jul 12[SUP]th[/SUP], 2020 to the Human Resources Department e-mail address: recruitment.hr@tiranabank.al, by specifying the job position that is applying for.

Please note that only applicants, who fulfil the above mentioned criteria, will be contacted.

Your personal data, which are sent voluntary as a response to this job vacancy announcement, are collected and processed, manually and/or electronically, by Tirana Bank SA, in order to evaluate your compatibility with this job vacancy, are accessed only by authorized persons of the Bank and will be stored until the finalization of the candidate selection process.
The subjects of personal data can exercise their rights as provided by Law No. 9887, dated on 10/03/2008 “For the Personal Data Protection”, amended, at Tirana Bank SA, as well as at the Commissioner for the Right of Information and Protection of Personal Data.