Tirane, kerkohet Retail Business Analyst

TIRANA BANK, one of the leading banks in Albania and member of Balfin Group, is seeking to welcome a focused, detail orientated individual who possesses creative problem-solving skills to join our Development and Customer Experience Department in the following position:

Overall Job Definition

The Retail Business Analyst will be responsible for preparation of reports and business analysis, specifications and implementation for each segment (mass/affluent/sbl and freelancer), Target Monitoring and KPIs.

Main Responsibilities:

• Conducts analysis of retail customers for each segment needs and ensure the accuracy of information in collaboration with relevant departments (MIS or IT);
• Analyzes, define and interpret business needs and issues by gathering, analyzing, documenting and validating the functional and technical requirements referring to retail business activity;
• Makes recommendations on how to set-up and incorporate the internal processes of segmentation in the system;
• Provides quantity and quality assurance of delivered data and reports to business users.
• Provides training and assistance to users for generation of ad-hoc reports using the reporting and BI Platform of the bank;
• Provides support as required to ensure the availability and performance of developed reports and dashboards for business users;
• Creates and analyze monthly, quarterly, and annual reports and ensure the accuracy of reported information;
• Prepares technical reports and analysis by collecting, analyzing, and summarizing information and trends for budgeting purpose;

Competencies / Skills:

• Bachelor’s Degree in Economy, Business Informatics or Information Technology or related fields;
• Minimum 3-5 years of experience in the Banking sector, preferably in similar positions;
• Very good business perception / insight;
• Ability to conduct cost/benefit analysis;
• Strong technical & analytical skills;
• Ability to work with high volume & tight deadline environment;
• Be orientated to improvement & development;
• Very good communications skills;
• Proficient with core software applications, including Microsoft applications (Word, Excel, PowerPoint, Visio);
• Very good knowledge of English language in written and spoken;

The interested candidates can send their CV until July 12[SUP]th[/SUP], 2020 to the Human Resources Department e-mail address: recruitment.hr@tiranabank.al, by specifying the job position that is applying for.

Please note that only applicants, who fulfil the above mentioned criteria, will be contacted.

Your personal data, which are sent voluntary as a response to this job vacancy announcement, are collected and processed, manually and/or electronically, by Tirana Bank SA, in order to evaluate your compatibility with this job vacancy, are accessed only by authorized persons of the Bank and will be stored until the finalization of the candidate selection process.
The subjects of personal data can exercise their rights as provided by Law No. 9887, dated on 10/03/2008 “For the Personal Data Protection”, amended, at Tirana Bank SA, as well as at the Commissioner for the Right of Information and Protection of Personal Data.