Albtelecom

  • Tirane, ofroj vend pune IT Help Desk Specialist

Tirane
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. IT Adminsitrim Rrjeti
Gjuha
  1. anglisht
Eksperienca
vetem me eksperience
Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.
You are invited to apply for the following position:

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IT Help Desk Specialist


Duties


  • Using all the tools for subscriber operations like: JIRA, CRM, OTRS;
  • Interface to Sales, Customer Care and Shops;
  • Assign the tasks to respective back offices for individual subscriber operations;
  • Cooperation and interfacing with Billing, Customer Care, Call Center, Sales sector, Network O&M etc. for main job fulfilment pre sales activities for all subscribers (FIXGSM, PSTN, ADSL, VDSL, IPTV etc.);

Skills


  • Good knowledge of methods for delivering telecommunication services like LAN L2/L3, Ethernet SDH etc;
  • Knowledge of Oracle, MS Sql Server, Linux;
  • Very Good knowledge of English language;
  • Communicative, team player, problem solving;
  • Willing to work under pressure
  • Available to work overtime when necessary


Experience


  • More than 4 years in the same industry;

Education


  • University degree in Telecommunication Engineering, Electronic Engineering or IT;


Interested candidates should apply online through hr@albtelecom.al

Deadline of application is October 25[SUP]th[/SUP], 2019

We will be glad to interview all candidates selected from the CV screening



HUMAN RESOURCES ADMINISTRATIVE AFFAIRS DEPARTMENT
 


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