Sarande, ofroj vend pune CUSTOMER SERVICE/RELATIONSHIP OFFICER FOR INDIVIDUALS
- Sarande
- Tipi
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- me orar te plote
- Fusha | Profili i punes
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- Sherbim Klienti
- Gjuha
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Job Title: Customer Service / Relationship Officer for Individuals (ROI)
Division: Branch Network
Reports to: Assistant Branch Manager
TIRANA BANK, one of the leading banks in Albania, is currently seeking to hire a dynamic, proactive and motivated candidate to join Saranda Branch in the position of Customer Service / Relationship Officer for Individuals.
Essential Duties/Responsibilities:
Required education:
Required competencies / skills:
Please send your CV in English with a recent photo until September 24, 2019 to hr@tiranabank.al, by specifying the job position for which you are applying for.
Please note that only applicants, who fulfil the above mentioned criteria, will be contacted.
Your personal data, which are sent voluntary as a response to this job vacancy announcement, are collected and processed, manually and/or electronically, by Tirana Bank SA, in order to evaluate your compatibility with this job vacancy, are accessed only by authorized persons of the Bank and will be stored until the finalization of the candidate selection process.
The subjects of personal data can exercise their rights as provided by Law No. 9887, dated on 10/03/2008 “For the Personal Data Protection”, amended, at Tirana Bank SA, as well as at the Commissioner for the Right of Information and Protection of Personal Data.
Të dhënat tuaja personale, të cilat dergohen nga ju vullnetarisht si përgjigje ndaj kësaj shpallje për vend të lirë pune, mblidhen dhe përpunohen, manualisht dhe/ose elektronikisht, nga Banka Tirana sha, me qëllim vlerësimin e përshtatshmërisë tuaj për t’u punësuar në këtë vend pune, aksesohen vetëm nga persona të autorizuar të Bankës dhe do të ruhen deri në përfundim të procesit të përzgjedhjes së kandidatit fitues.
Subjektet e të dhënave personale, mund të ushtrojnë të drejtat e tyre sipas ligjit nr. 9887 dt. 10/03/2008 “Për Mbrojtjen e të Dhënave Personale”, i ndryshuar, pranë Bankës Tirana sha, si dhe pranë Komisionerit për të Drejtën e Informimit dhe Mbrojtjen e të Dhënave Personale.
Division: Branch Network
Reports to: Assistant Branch Manager
TIRANA BANK, one of the leading banks in Albania, is currently seeking to hire a dynamic, proactive and motivated candidate to join Saranda Branch in the position of Customer Service / Relationship Officer for Individuals.
Essential Duties/Responsibilities:
- Responsible for different banking transactions & inputs in the system (opening/closing of banking account, updates, deposits, funds transfers etc.)
- Responsible for the processing of debit cards applications;
- Responsible for archiving of the operational documents of the branch;
- Assists in development of business with individual customers in line with banks and branch objectives;
- Assists in the management and development of branch portfolio of clients.
- Assists in the management of NPL portfolio;
- Contributes in attracting new consumer Customers, overall management of Customers’ relations and further penetration to local markets by identifying the Customer’s needs and offering specific credit information on the most appropriate combination of products for each Customer;
- Promotes the image of the Bank within his own professional and social circle;
- Promotes Bank products and services and negotiates the terms on which they will be offered to Customers, within the permitted limits deriving from his position to secure cross – selling and up – selling;
- Complies with the regulatory framework, whether this arises from rules and directives of the Bank of Albania or from the Bank’s own circulars (banking confidentiality, money laundering, etc.);
- Any other duty that is assigned and is related to his/her area of responsibility;
Required education:
- Bachelor’s Degree in Economics or Business related field;
Required competencies / skills:
- 2+ years of experience in the Banking sector, preferably in similar positions;
- Fluent knowledge of English language in written and spoken;
- Very good knowledge of Microsoft Office programs;
- Flexibility, team spirit and ability to work under pressure;
- Excellent communication and negotiation skills;
- Strong presentation skills;
- Sales skills and customer oriented;
Please send your CV in English with a recent photo until September 24, 2019 to hr@tiranabank.al, by specifying the job position for which you are applying for.
Please note that only applicants, who fulfil the above mentioned criteria, will be contacted.
Your personal data, which are sent voluntary as a response to this job vacancy announcement, are collected and processed, manually and/or electronically, by Tirana Bank SA, in order to evaluate your compatibility with this job vacancy, are accessed only by authorized persons of the Bank and will be stored until the finalization of the candidate selection process.
The subjects of personal data can exercise their rights as provided by Law No. 9887, dated on 10/03/2008 “For the Personal Data Protection”, amended, at Tirana Bank SA, as well as at the Commissioner for the Right of Information and Protection of Personal Data.
Të dhënat tuaja personale, të cilat dergohen nga ju vullnetarisht si përgjigje ndaj kësaj shpallje për vend të lirë pune, mblidhen dhe përpunohen, manualisht dhe/ose elektronikisht, nga Banka Tirana sha, me qëllim vlerësimin e përshtatshmërisë tuaj për t’u punësuar në këtë vend pune, aksesohen vetëm nga persona të autorizuar të Bankës dhe do të ruhen deri në përfundim të procesit të përzgjedhjes së kandidatit fitues.
Subjektet e të dhënave personale, mund të ushtrojnë të drejtat e tyre sipas ligjit nr. 9887 dt. 10/03/2008 “Për Mbrojtjen e të Dhënave Personale”, i ndryshuar, pranë Bankës Tirana sha, si dhe pranë Komisionerit për të Drejtën e Informimit dhe Mbrojtjen e të Dhënave Personale.