• Tirane, ofroj vend pune German Costumer Support

German speaker Female only !400 ALL/Hour
NO Trading platform position.

We have an open Customer Service position. Your job would be to provide customer support service for our German speaking customers from all around Europe.

The position would include:

German customer support service by email. Respond to customers' questions, issues, problems and provide an excellent customer experience.

Skills:

Perfect written German skills.
Excellent and adaptive communication skills.

Preferred:
Previous email customer service experience.
Any previous experience working with order system database is welcomed.
Experience with beauty products and/or food supplement products is a bonus.

Daily tasks:

Engage with customers using support ticket help-desk system.
Search for customer orders in order system adeptly to find relevant information.
Provide customers with order information and the best solution in given situation.
Occasional proofreading and translation.

0696386066
 


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