Albacall

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  1. Standart Customer Service and Sales Representative

    Become part of our teamAPPLY NOW
    Customer Service and Sales Representative
    Our team is expanding
    ++You have a bachelor’s degree in Marketing, Tourism, Business Administration, and Hospitality? You have excellent communication skills, ability to multi-task, prioritize and manage time effectively? Then, we’re looking for you! Apply now: choosebalkans@gmail.com

    Job Position: Customer Service and Sales Representative

    Tasks:

    Generate sales leads of company’s products and services
    Meet personal/team sales targets
    Follow communication procedures, guidelines and policies
    Handle customer requests and complaints via phone, email, mail or social media within the time limits and follow up to ensure resolution
    Assist with bookings and reservation, refunds, or exchanges
    Inform customer of deals and promotions
    Recommend potential products or services to management by collecting customer information and analyzing customer needs
    Build sustainable relationships of trust through open and interactive communication
    Work with customer service manager to ensure proper customer service is being delivered
    Compile reports on overall customer satisfaction
    Requirements:
    Bachelor Degree in Marketing, Tourism, Business Administration, Master is an advantage
    1-3 years of experience in the field or in a related area
    Proven customer support experience
    Strong and excellent communication skills in active listening
    Customer orientation and ability to adapt/respond to different types of characters
    Ability to multi-task, prioritize and manage time effectively
    Negotiation, Positive Attitude and Problem Solving
    Attention to Detail
    Organizational Skills and Adaptability
    Ability to Work Under Pressure
    Computer Skills

    Interested candidates should apply by sending an email to choosebalkans@gmail.com

    Deadline until 20th of September.


    We will be glad to interview all candidates selected from the CV screening.


    Cel. : 069 88 011 81
    klikoni foton pėr ta zmadhuar klikoni foton pėr ta zmadhuar Klikoni foton pėr njė pamje mė tė madhe

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