Tirane, ofroj vend pune Key accountabilities and decision ownership

CRM Specialist

Design and implement CRM projects through different Releases on Oracle Siebel CRM to ensure reaching the required business needs

Key accountabilities and decision ownership:

• Business Analysis and Project Management
• E2E Delivery management
• Support the Business Engagement team in cross-domain project management
• Application Architecture
• Solution design & Low Level Design
• Engagement of development partners (SIs)
• Execution of all the testing levels impacting systems included within the CRM Domain
• Acceptance test within CRM Domain
• 3rd level Application Maintenance supporting the IT Operations

Core competencies, knowledge and experience:

• Able to work under pressure & under rapid timescales.
• Deep Knowledge in Oracle BSS stack is required.
• Excellent problem solving, interpersonal and communication skills.
• Customer experience centred analysis experience
• Innovative thinking for user-interfaces
• User centred design experience
• Enterprise Application Integration (EAI)
• Enterprise Integration Manager (EIM)
• Configuration, scripting and workflow (CSW)
• Oracle Siebel certification (desired).
• Software development background, preferably Java and Oracle

Must have technical / professional qualifications:

• Hold a relevant degree on Computer Science, Engineering or IT
• Excellent knowledge of English (speaking and writing )

Please apply online on the below link until 30/05/2018
https://vodafone.taleo.net/careersection/2a/jobsearch.ftl?lang=en