Tirane, ofroj vend pune IP VOIP Routing Engineer
JOB VACANCY ANNOUNCMENT
IP VOIP Routing Engineer
The Technical Department of INFO-Telecom is seeking to hire a Engineer to join the NOC Division. The NOC division working hours are organized in two shifts per day.
NOC engineers must commit to acquire a solid understanding of INFO-Telecom services and processes; they must be eager and quick to learn, be clear communicators and must be able to use their initiative to tackle a broad range of problems.
Job description:
Configuring telephony Systems, routing, switching and troubleshooting.
Review and process Tickets opened by partners. Ensure timely resolution to trouble tickets. Ensure timely follow up with customers via e-mails, phone calls, and/or Skype. Analyzing data and Statistics for the Wholesale and Retail Traffic.
Setting up and configuring Interconnections with New Partners.
Job Requirements:
University degree in Computer Science (preferred) or similar Major in IT and Electronics.
Basic knowledge of telecom voice services and telephony systems.
Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner.
Handle responsibilities by multi-tasking, working independently and with minimal direction.
Deliver objectives both individually and by interaction with others.
Thorough knowledge of the English language, moderate knowledge of the Italian language.
Extra knowledge which constitute advantage:
Knowledge of Linux , MySQL , PHP
Foreign languages : English (preferred), Italian (optional)
All interested candidates must send their CVs to the attention of Mrs. Joniada Dervishi, at hr@infotelecom.al, within May 13th.
Tel. : 04 5600 000