Tirane, ofroj vend pune Head of Product Development
EPPC Albania, on behalf of its client, one of the biggest financial institutions in Albania, is currently recruiting a Head of Product Development.
Head of Product Development Dep. will be responsible for researching and developing new production processes and making modifications to existing ones to improve overall efficiency and profitability. It also includes curating and prioritizing the requirements of products and customers.
Essential Responsibilities:
Requirements for this position are:
How to apply:
To apply for this opportunity, please fill your application at:
https://aplikim.eppc.al
You will be contacted by EPPC, only if your CV will be qualified.
Head of Product Development Dep. will be responsible for researching and developing new production processes and making modifications to existing ones to improve overall efficiency and profitability. It also includes curating and prioritizing the requirements of products and customers.
Essential Responsibilities:
- Design journey & lead implementation of new products and their functionalities and improvement of existing ones;
- Research, assess and coordinate the development of innovative and compelling new products;
- Prepare functional specifications, epics, user stories, test cases and coordinate closely OPS dept, with Sales squad’s for the implementation and launch to production;
- Report incidents and follow up issues related to different products;
- Manage knowledge and awareness of digital banking within Bank and ensure a suitable communication and service training if required;
- Work closely with CRM and Digital Marketing in implementing approved campaigns by providing target groups, message, promo details, service info, and other required details;
- Maintain regular contacts with the sales force to get customers’ feedback and requests related to digital banking services;
- Closely monitor digital channels performance and its overall processes to ensure that all critical success areas have been detected on time and handled accordingly.
Requirements for this position are:
- University Degree in Business Administration/Economics (or equivalent);
- At least 4-5 years of Banking experience, preferable in product management;
- Knowledge of Digital Banking services;
- Knowledge of digital market trends;
- Very good command of English;
- Excellent communication and interpersonal skills;
- Dedicated team player and customer oriented;
- Organized, structured, problem solving and priority-setting.
How to apply:
To apply for this opportunity, please fill your application at:
https://aplikim.eppc.al
You will be contacted by EPPC, only if your CV will be qualified.