ROGNER HOTEL TIRANA

  • Tirane, ofroj vend pune Reservations Coordinator

Reservations Coordinator

Location Rogner Hotel Tirana
Department Reservations
Hierarchy Employee
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Profile Are you ready to take your career to the next level? The Rogner Hotel Tirana gives you an once in a lifetime opportunity to train, learn, and grow, within our organization.
Our innovative team is looking for a motivated and dynamic personality to fulfill the Reservations Cordinator position.

Essential Job Requirement and Functions:
  • Actively sell the hotel rooms and its services, always looking for new opportunities and ensure guest rooms are sold in a manner which maximizes guest satisfaction, hotel occupancy and revenue.
  • Fully understand all reservations procedures, develop and improve procedures whenever necessary.
  • Have good knowledge of a Reservations Software (Fidelio, Opera, etc). Administer room parameters in the system and regularly monitor rooms availability
  • Have good knowledge of online booking systems. Control total bookings status and overbooking of the hotel
  • Ensure that all correspondence (emails, faxes, letters) are answered in a timely matter and make sure reservations are handled correctly
  • Determine actions for guaranteed no-show billing
  • Very good Command of the Albanian and English language; any other languages (especially German and Italian) are definitely an advantage
  • Ensure that the hotels hospitality standards are adhered at all time in the department.
Have we raised your interest? Please send us your CV with a recent photo by mail at:
Email: [FONT='inherit']human.resources.tirana@rogner.com[/FONT]
Tel: +355 4 2235 035
Fax: +355 4 2235050
Rogner Hotel Tirana
Blv. Deshmoret e Kombit, Tirane
 


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