ROGNER HOTEL TIRANA

  • Kamarier/e - Waiter/Waitress Part Time & Full Time

Position: Waiter / Waitress (Part Time & Full Time)

Location Rogner Hotel Tirana
Department Food and Beverage
Hierarchy Employee
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Profile We are looking for an energetic, flexible and confident individual to join our Team!

Essential Job Requirements:

  • To ensure that the Restaurant Outlet is clean and tidy; set tables as per Restaurant standard prior to guests’ arrival.
  • Accurately pick-up, record and pre-check all food and beverage orders.
  • Serve guests their food and beverage in prompt, courteous manner as per standard of service.
  • Up-sell or promote all specials advertised in the Restaurant.
  • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
  • To handle guest queries in a courteous and efficient manner and report guest complaints or problems to the Restaurant Supervisor or Manager if no immediate solution can be found and assure follow up with guests.
  • Constant awareness of all the events taking place in the Hotel and services rendered by the Hotel to be able to provide the guests with correct information.
  • Good knowledge of the cashing system; responsibility for correctly keeping the guest’s account and settling payments.
  • During low occupancy of the Restaurant, to assist with stocking the work stations and clean them, polishing silverware, china and glassware.
  • Fluently English and Albanian verbal and written
  • Additional languages are definitely a plus (German or Italian desirable)
  • A willingness and ability to serve our demanding clientele

Interested applicants may send their resumes with a recent photo by e-mail to: human.resources.tirana@rogner.com

www.rogner.com/tirana

Tel: +355 4 2235035
 


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