• Tirane, ofroj vend pune B2B Sales Operations Specialist

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Telemarketing Support Specialist

Purpose of Position: Manage and execute based on KPIs customers request directly or through KAMs.
Coordinate, monitor and support activities of sales operations team members during processes of communication with key account managers.
Main Tasks:
  1. Control and monitor the activity of Business Support team. Checking all sales order coming from other sales team to be executed on time;
  2. Update and complete on monthly bases Enterprise customer data;
  3. Update on daily bases information regarding Enterprises changes on CRM;
  4. Prepare write off and MEMO;
  5. Prepare input bases on KAM request /documents for Retention /Acquisition /Tenders;
  6. Follow up KAM requests and analyze customers requests;
  7. Follow up Shops requests /complaints and Protocol request through different. communication channels and assign to respective structure/KAM etc;
  8. Follow communication with 3[SUP]rd[/SUP] parts for GPS services up to instalment request and PR order;
  9. Other duties as needed.
Education: University Degree;
Experience: 1 year work experience in a relative functional area;
Skills:
  • Sales drive;
  • Very good command of English language and Microsoft Office package;
  • Metrics,
  • Data analysis and reporting skills; Self-confidence,
  • Ability to work independently and as a team;
  • Excellent communication skills;
  • Credibility and confidentiality.
Interested candidates should apply through: Jobs.One.al

Deadline for the application is March 27[SUP]th[/SUP] 2023.

We will be glad to interview all candidates selected from the CV screening.

HR GROUP
 


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