Shiko Profilin: Kesson Group Albania Sh.p.k. -
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    20.01.2022, 16:21
    Kesson Group Albania sh.p.k. is a software development company based in Tirana that caters exclusively to Canadian companies Teach Away Inc., Klassroom and Skooli Online Tutoring. Job Position: Skooli Program Coordinator (Recruitment & Customer Care - US Hours) Job Location: Tirana, Albania Working Hours: 15:00 - 23:00 Working Conditions: Hybrid - 2 Work From Home Days / 3 Office Days Employment Type: 1-year contract About us: Skooli, a fast-growing leader in the K-12 online tutoring space, is looking for an energetic, results-oriented Program Coordinator to join our growing team. If you are a motivated, high-energy team player with recruitment experience, particularly in the education space, keep reading. This could be the job for you! A Program Coordinator works as part of a dynamic operations team in a fast-paced environment. Reporting to the Skooli Operations Manager, Program Coordinators are responsible for all aspects of tutor recruitment, onboarding and quality control, and are a source of support and information for both tutors and students interested in using the Skooli online tutoring platform. A sense of urgency and ability to multitask are essential to this role, as well as the ability to maintain positive and professional communication with tutors, tutor candidates, and students on a daily basis. This is a one year contract position and the chosen applicant must be available to work on eastern standard time (EST). What you’ll be doing: ● Screen job applications of teachers applying for online tutoring opportunities ● Review session statistics to ensure tutor onboarding is aligned with platform needs ● Conduct pre screen video interviews with assessment of micro-teaching demonstration to ensure quality candidates are onboarded for relevant tutoring programs ● Review and verify candidate documents, including teaching license, education certificates, and police check prior to onboarding ● Ensure tutor candidates are fully informed on the features of the online tutoring platform and address any questions they may have ● Critically review tutor sessions and follow steps for remediation where necessary ● Provide timely and efficient support for all platform users, including tutors and students ● Assist with student onboarding and account creation for new and existing Skooli B2B clients ● Communicate in a professional, honest and friendly manner with tutors and students ● When needed, source candidates from internal and external databases for more specialized roles ● Collaborate with the Operations Team on new and ongoing projects ● Administrative duties as needed Required Skills and Qualifications ● Bachelor degree is required, preferably in education and/or English Language ● Great communicator in English with both outstanding verbal and written skills ● Confident computer-user ● Experience in fast-paced working environments ● Ability to multitask, efficient, energetic and self-motivated ● Team player and a quick learner ● 1+ years of experience in online customer support, recruitment and/or education will be considered an asset Job Perks: ● Paid Vacation, Sick Days & Floater Days ● Hybrid Work - 2 Work From Home Days / 3 Office Days ● Access to Personal Development Fund after probation ● Access to Health & Wellness Fund after probation How to apply: ● Send your resume/CV and cover letter to ● Apply through BambooHR on the following link: Only candidates fulfilling due requirements will be contacted by phone. Address: Kesson Group Albania Rruga e Elbasanit (prane Liceut Artistik "Jordan Misja") Tirana, Albania Facebook: LinkedIn: Instagram: @kessongroupal Web:
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About Kesson Group Albania Sh.p.k.
Emri i Subjektit:
Kesson Group Albania Sh.p.k.
Njėsia Bashkiake Nr. 8, Rruga e Dibrės, Nd. 10, H. 22, Ap. 6, 1017
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Kesson Group Albania

is a software development company based in Tirana that caters exclusively to two Canadian companies; Teach Away Inc. and Skooli Online Tutoring.
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Rruga e Elbasanit
Tirana, Albania |

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