Check-outs & Customer Reception Supervisor
Background
MEGATEK is the biggest “Do It Yourself” Hypermarket in Albania that is selling everything that you need to build and decorate your house. MEGATEK is looking for a Check-out and Customer Reception Supervisor to ensure the proper and uninterrupted service to the customers.
Duties and Responsibilities
The Check-out and Customer Reception Supervisor performs the following duties:
1. Plans, co-ordinates and supervises the activities of the departments;
2. Ensures the proper and professional service to the customers;
3. Prepares the work schedules for the check – out, customer reception and returns desk according to the traffic in the store;
4. Prepares the appropriate documentation for and monitors all financial transactions in the departments;
5. Implements procedures and instructions, training modules and controls the execution of procedures.
6. Reports on customer satisfaction data (complaints, defective products)
7. Supervises the goods transport service and its schedule.
Qualifications and Skills
Education: University degree in Business Management or any other related field
Experience :
· A minimum of 3 years professional experience in management position.
Languages : Excellent oral and written communication skills in English and in Albanian.
Other :
To apply for this position please submit the following documents:
1. Detailed CV
2. Letter of Interest
to the Human Resources Department through one of the following ways:
1. By e-mail: [COLOR=#0000ff]humanresources@megateksa.com[/COLOR]
2. By sending a hard copy to the following address:
MEGATEK S.A
Human Resources Department
Autostrada Tirane – Durres, km 7
Please indicate clearly the position you are applying for
The deadline for applications is 14.03. 2011.
Only the candidates selected for the interview shall be contacted.
MEGATEK is the biggest “Do It Yourself” Hypermarket in Albania that is selling everything that you need to build and decorate your house. MEGATEK is looking for a Check-out and Customer Reception Supervisor to ensure the proper and uninterrupted service to the customers.
Duties and Responsibilities
The Check-out and Customer Reception Supervisor performs the following duties:
1. Plans, co-ordinates and supervises the activities of the departments;
2. Ensures the proper and professional service to the customers;
3. Prepares the work schedules for the check – out, customer reception and returns desk according to the traffic in the store;
4. Prepares the appropriate documentation for and monitors all financial transactions in the departments;
5. Implements procedures and instructions, training modules and controls the execution of procedures.
6. Reports on customer satisfaction data (complaints, defective products)
7. Supervises the goods transport service and its schedule.
Qualifications and Skills
Education: University degree in Business Management or any other related field
Experience :
· A minimum of 3 years professional experience in management position.
Languages : Excellent oral and written communication skills in English and in Albanian.
Other :
- Excellent organisational skills;
- Excellent communication skills;
- Ability to work harmoniously in a team;
- Very good knowledge of Microsoft Office applications
To apply for this position please submit the following documents:
1. Detailed CV
2. Letter of Interest
to the Human Resources Department through one of the following ways:
1. By e-mail: [COLOR=#0000ff]humanresources@megateksa.com[/COLOR]
2. By sending a hard copy to the following address:
MEGATEK S.A
Human Resources Department
Autostrada Tirane – Durres, km 7
Please indicate clearly the position you are applying for
The deadline for applications is 14.03. 2011.
Only the candidates selected for the interview shall be contacted.