Tirane, ofroj vend pune telework Call Center Agent 500lek/ora
Kerkohet call center operator, me eksperience pune 2+ vjecare. Te jene te certifikuar dhe njohes shume te mire te Anglishtes (C1) dhe Frengjishtes,
ne te njejten nivel. si ne te folur po ashtu edhe ne te shkruar.
Duhet te keni laptop te shpejte, internet te shpejte, dhe kufje per te bere kte pune.
Ju lutem dergoni cv vetem nese i plotesoni kushtet e mesiperime ne emailin: nisjet.lapi(at)gmail(pik)com
Paga fillon 500lek ora, puna behet nga shtepia dhe bonuse ofrohen nese sherbimi eshte optimal. Mund te punohet full time nese jeni kandidati i/e duhur.
Pershkrime te tjera te punes:
Essential Functions and Responsibilities:
• Duties are varied and complex. Provides high level of clerical, administrative, or technical support requiring more advanced skills;
• Assists dealers with escalated issues as part of the Carlson Craft call center Resolution Team;
• Provides regular feedback to employees on quality and production;
• Assigns and monitors work and reviews progress of work with employees, management and key trainers;
• Motivates employees to perform at their highest ability to help achieve company and departmental goals;
• Provides guidance on more complex issues and acts as a resource to answer question from employees in the department and for questions coming from other departments;
• Resolve escalated order issues by working with agent and dealer to determine root cause and corrective actions;
• Ensures employees have the tools and supplies they need to perform their job;
• Investigate complaints about service and product, and resolve issues;
• Instructs and holds employees accountable to policies, procedures, and safety regulations;
• Acts as an agent of change in department processes and procedures;
• Requires previous experience and training in position or specialization;
• Knowledgeable in function or area of expertise;
• Duties and tasks reflect variety and complexity. Assignments are broad in nature and often require originality and ingenuity;
• Needs limited supervision;
• Relies on experience and judgment to plan and accomplish assigned tasks and goals;
• May lead, orient, train, assign and check the work of lower level employees;
• Strong performer at Sr. level plus routinely provides work direction and training for employees at Sr. level and below; and
• Emphasizes Customer Satisfaction focus, both internal and external
ne te njejten nivel. si ne te folur po ashtu edhe ne te shkruar.
Duhet te keni laptop te shpejte, internet te shpejte, dhe kufje per te bere kte pune.
Ju lutem dergoni cv vetem nese i plotesoni kushtet e mesiperime ne emailin: nisjet.lapi(at)gmail(pik)com
Paga fillon 500lek ora, puna behet nga shtepia dhe bonuse ofrohen nese sherbimi eshte optimal. Mund te punohet full time nese jeni kandidati i/e duhur.
Pershkrime te tjera te punes:
Essential Functions and Responsibilities:
• Duties are varied and complex. Provides high level of clerical, administrative, or technical support requiring more advanced skills;
• Assists dealers with escalated issues as part of the Carlson Craft call center Resolution Team;
• Provides regular feedback to employees on quality and production;
• Assigns and monitors work and reviews progress of work with employees, management and key trainers;
• Motivates employees to perform at their highest ability to help achieve company and departmental goals;
• Provides guidance on more complex issues and acts as a resource to answer question from employees in the department and for questions coming from other departments;
• Resolve escalated order issues by working with agent and dealer to determine root cause and corrective actions;
• Ensures employees have the tools and supplies they need to perform their job;
• Investigate complaints about service and product, and resolve issues;
• Instructs and holds employees accountable to policies, procedures, and safety regulations;
• Acts as an agent of change in department processes and procedures;
• Requires previous experience and training in position or specialization;
• Knowledgeable in function or area of expertise;
• Duties and tasks reflect variety and complexity. Assignments are broad in nature and often require originality and ingenuity;
• Needs limited supervision;
• Relies on experience and judgment to plan and accomplish assigned tasks and goals;
• May lead, orient, train, assign and check the work of lower level employees;
• Strong performer at Sr. level plus routinely provides work direction and training for employees at Sr. level and below; and
• Emphasizes Customer Satisfaction focus, both internal and external