Tirane, ofroj vend pune Technical Support (SCD)
Technical support
Roles and responsibilities:
-You will be responsible for the coordination and communication of all affected parties in the support process
-Dealing with hardware and application support queries and issues reported to the support desk
-Maintain adequate knowledge of operating systems and application software used to provide a high level of support
-The Service Desk Agent must ensure the support team members close out their work orders properly
-Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible.
Qualifications and experience:
Please send your CV stating the position you are applying for at: hr@amdtia.com no later than 20 January 2019.
Only shortlisted candidates will be notified for an interview.
Roles and responsibilities:
-You will be responsible for the coordination and communication of all affected parties in the support process
-Dealing with hardware and application support queries and issues reported to the support desk
-Maintain adequate knowledge of operating systems and application software used to provide a high level of support
-The Service Desk Agent must ensure the support team members close out their work orders properly
-Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible.
Qualifications and experience:
- Fluent spoken and written English General understanding of various network components
- Able to work in a 3-shift model
- At least three years of experience in the required field
Optional requirements - Knowledge in German language.
- Linux administration experience
Please send your CV stating the position you are applying for at: hr@amdtia.com no later than 20 January 2019.
Only shortlisted candidates will be notified for an interview.
Apply