Tirane, ofroj vend pune Internal IT Help Desk

Applications Management Development – AMD sh.p.k., started in March 2017 and operates mostly in the field of software development in partnership with Lufthansa Industry Solutions. AMD is aiming at business growth on a market-defining high-quality solution to our customers. Our mission is to deliver optimal solutions at competitive prices and our culture based on performance, success, teamwork, respect and recognition. We focus on People, Process and Progress.
AMD is looking for potential candidate to fulfill the position of:
Internal IT Help Desk

Responsible for providing technical assistance and support related to computer systems, hardware or software.

Roles and responsibilities:

1. Configure, Install, Maintain & Support the internal AMD network to interconnect all offices with one another.
2. Troubleshoot internet and intranet connections
3. Able to work with conferencing systems and give support in case of need.
4. Support colleagues for IT related issues.
5. Able to reinstall operating system and configure it based on the technical standards.
6. Manage Office 365 for creating and deleting mail accounts as needed.
7. Provide counseling and initial training support to the new comers.

Qualifications and experience:

1. Bachelor’s degree on computer science or related field.
2. Work experience on a similar environment with managing office or company computer networks.
3. Work experience with Cisco devices required
4. Work experience with cloud providers preferred.
5. General knowledge on communication systems like Skype for Business required
6. Able to troubleshoot and resolve the problem quickly.
7. Able to work independent or in groups.
8. Able to write documentation.
9. Able to meet project deadlines and to establish and maintain effective working relationships with peers and supervisors;
10. Good communication skills are required either verbal or written.
11. Very good knowledge of English language is required, German is a plus.

Please send your CV stating the position you are applying for at: hr@amdtia.com, no later than 20[SUP]th[/SUP] May 2018.