• Tirane, ofroj vend pune BSS Operations Specialist

Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.

You are invited to apply for the following position:

BSS Operations Specialist


Purpose of position
Involve and support invoicing teams for mobile and fix bill cycles by executing and analyzing controlling tasks defined on each prebilling phases.

Duties


  • Analyze, investigate and resolve customer complains.
  • BSS Systems Monitoring and error debugging, perform systems daily health-checks and follow up the issues by incident escalation procedure.
  • Monitor, trace analyze and flow up issues raised on IN protocols, systems logs on application level.
  • Support ad hoc requests for data information or data processing coming from different departments
  • Perform patch releases, bug fixes, system version updates, and products change configurations.

Skills



  • Good knowledge on Oracle SQL procedures, functions and queries programming. Preferable experience on rating, charging and billing systems, IN protocols knowledge especially on Diameter and Camel.
  • Relational Database Programming (preferable ORACLE syntax), Linux Administration, IN Protocols analysis (Diameter, Camel)
  • Excellent knowledge of English
  • Collaborative, communicative and hard-worker.
  • Able and willing to work during night systems activities and be part of repetitive standby process.
Experience


  • At least 3 years’ experience in IT industry, preferable in a telco sector


Education


  • University Degree on Computer Science/ Economic Informatics/ Electronic Engineering




Interested candidates should apply online through www.albtelecom.al

Deadline of application is May 11 , 2018

We will be glad to interview all candidates selected from the CV screening



HUMAN RESOURCES ADMINISTRATIVE AFFAIRS DEPARTMENT
 
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