• Tirane, ofroj vend pune Recepsjonist

MAKTirana Hotel & Tower offers an experience of a high level of comfort right in the middle of a green oasis near to the National Park and Artificial Lake, just a few minutes from the city center.

The Company is an equal opportunity employer encouraging diversity in the workplace. Our favorite candidates are the passionate and dedicated individuals with hospitality experience and eager to take on board new challenges in a multicultural environment. Lately we are looking for candidates to apply for the position of:

Position title: Guest Service Agent (Receptionist)

Key pillars:
The Guest Service Agent should be able to check-in, check-out of hotel guest according to hotel Standards assuring high degree of guest satisfaction. Makes reservations when necessary.

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs.

Requirements: Experience in the same role for at least 1 year
Fluent in Albanian & English Language
Good communication skills
Availability to work as per business shifts
University Degree is preferable

If you match the above-mentioned profile, we would highly appreciate your application. Please send your CV and Cover letter (letter of motivation) in English, to the addresses below within February 15[SUP]th[/SUP] 2018

MakTirana Hotel & Tower
Sheshi Italia, Tirana
Human Resources Department
Electronic mail: [B]a[/B]plikime.pune@maktiranahotel.com
Only the selected candidates for the interviews will be contacted. Thank you.
 


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