Berlin, DATA ANALYST (M/F)
Zalando’s success tells the story of our exceptional team and our efforts. We are always happy to welcome new colleagues
who join us in creating the world’s best online fashion experience.
Thanks to our eCommerce expertise and can-do spirit we’ve become one of Europe’s most favorable online shopping
destinations in only a few short years.
Today, Zalando operates in 15 countries. The core of our business is to be cutting edge in each and every of our fundamental pillars:
fashion, internet technology and logistics.
Zalando SE, which is based in Berlin, operates the international business and takes care of our business development,
comprising of management, marketing, IT and administration.
DATA ANALYST (M/F)
As data analyst in our Customer Management Department you are responsible for analyses of the customer purchasing behavior
regarding different aspects such as category and brand purchasing behavior, sales drivers, customer value.
In projects with different Zalando departments you develop a deep understanding of customer segments and transfer
that understanding into analyses and measures for a more targeted customer dialogue.
You will develop into the company-internal contact person for customer analytics and customer segments.
You define measures with colleagues based on your analyses and present results within and beyond Customer Management Department.
YOUR CHALLENGE
- You will evaluate customer data on purchase behavior, define ad-hoc customer analyses, evaluate the results und present them to colleagues and management
- You will be a trusted partner for the translation of business questions into analyses and you'll thereby support the decision making process
- You will develop a deep analytical understanding of the characteristics and needs of different customer groups at Zalando
- In joint projects with teams from CM and from other departments at Zalando, you will conceptualize analyses and measures for planning and identify the differentiation of customers
- With your good technical understanding and your analytical background you will be responsible for discussing analyses and data structure with colleagues from other analytics teams, such as data mining and IT
WHAT YOU'VE GOT
- You have already gained experience in a relevant field: ideally 1-3 years in a similar analytical context with comparable questions, e.g. in business intelligence, CRM analytics
- You have excellent analytical skills and love to work with numbers; you are an expert user of Excel. You bring an understanding of IT and statistical methods (e.g. databases and data structures, statistical data analysis), experience with SQL, SAP Business Objects, MicroStrategy, SPSS Statistics and/or SPSS Modeler, R or Python is a plus
- You like to take responsibility for your topics and for the quality of your work, solutions in lean processes could be your motto
- You like an international atmosphere and are business fluent in English; German is an advantage
- You are proud of an above-average degree in an analytical subject, e.g. economics, business analysis, statistics, mathematics, computer science, or its' equivalent
OUR OFFER
Ours is one of the most spectacularly successful stories in e-commerce. But we mostly prefer to concentrate on writing the next chapter. When you join us, not only can you expect to become part of an extraordinary and ambitious team, but a whole lot more:
- You’ll never be bored! Zalando is a place where there are new developments everyday
- An international team, with engaged colleagues working to create the best online fashion experience in the world
- Offices in some of the most-loved areas of Berlin
- A generous employee discount
- A corporate culture where your skills are judged only by your results – our motto: wear sneakers, not ties
WANT TO JOIN US?
Then we'd be more than happy to receive your application!
Any further queries? Please do not hesitate to contact us via email // Nicole Mertens via: nicole.mertens@zalando.de