Tirane, ofroj vend pune IT Support Engineer
Aleat Sh.p.k., is an Albanian Joint Venture company of Morpho (previously Sagem Sécurité) and the Albanian - American Enterprise Fund (AAEF), responsible for producing and distribution of ID Cards and Biometric Passports for Albanian Citizens.
For our organization we are looking for a:
SUMMARY
We are seeking an IT Support Engineer (ITSE) who will serve as the primary provider of IT support to users throughout our enterprise. In this dynamic position, you will be exposed to multiple IT disciplines including Windows Workstation, Windows Server, MS Exchange, Linux, Java understandings and telecommunications. The successful candidate will have a strong interest and background in PC Hardware, desktop operating systems, network functionality and Windows/Linux OS.
PRIMARY RESPONSIBILITIES
KNOWLEDGE AND SKILL REQUIREMENTS
ADDITIONAL PREFERRED QUALIFICATIONS
The candidates interested in this position are invited to send a cover letter, a comprehensive CV in English (with picture) referring to the job title at: burime.njerezore@aleat.com or “Aleat Sh.p.k. Rruga Xhanfize Keko, Tiranë-Shqipëri”
Documents will be treated in strict confidentiality.
For our organization we are looking for a:
IT Support Engineer
SUMMARY
We are seeking an IT Support Engineer (ITSE) who will serve as the primary provider of IT support to users throughout our enterprise. In this dynamic position, you will be exposed to multiple IT disciplines including Windows Workstation, Windows Server, MS Exchange, Linux, Java understandings and telecommunications. The successful candidate will have a strong interest and background in PC Hardware, desktop operating systems, network functionality and Windows/Linux OS.
PRIMARY RESPONSIBILITIES
- Acting as a point of contact for end-users to receive support and maintenance for systems in a Windows and Linux environment;
- Effectively using the knowledge base and other tools to diagnose and resolve hardware, software, network and account-related issues;
- Deploying, installing, and maintaining hardware and software, including tending to all adds, moves, and changes;
- Appropriately documenting all required information in call tracking system;
- Diligently creating and maintaining knowledge base as appropriate;
- Exercising appropriate workflow and time management;
- Carrying out additional duties, which may vary based on the skill-set and specialization.
KNOWLEDGE AND SKILL REQUIREMENTS
- At minimum, a Bachelor’s degree in a computer science, engineering, or related fields.
- Good knowledge on Hardware maintenance.
- Excellent knowledge on Linux and Windows OS.
- Experience with Linux repository management, system patching, and CLI administration.
- Familiarity with common IP networking technologies and troubleshooting techniques.
- Excellent communication, presentation, and client-facing skills.
- Demonstrated responsiveness, resourcefulness, and follow through.
ADDITIONAL PREFERRED QUALIFICATIONS
- One to two years of experience in an IT-related field.
- Experience in administering accounts and policies in an Active Directory, Samba environment.
- Proficiency with troubleshooting and resolving problems pertaining to workstation connectivity, MS Office, and malware.
- Ability to debug and improve infrastructure installation and configuration scripts written in Powershell and BASH
The candidates interested in this position are invited to send a cover letter, a comprehensive CV in English (with picture) referring to the job title at: burime.njerezore@aleat.com or “Aleat Sh.p.k. Rruga Xhanfize Keko, Tiranë-Shqipëri”
Documents will be treated in strict confidentiality.