C.R.I Albania

  • Tirane, ofroj vend pune ICT engineer

[FONT=&quot]Job Requisition [/FONT]​
[FONT=&quot]Hiring Manager Name:[/FONT]
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[FONT=&quot]Department/Business Unit:[/FONT]
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[FONT=&quot]Job Title:[/FONT]
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[FONT=&quot]Senior Systems Engineer[/FONT]
[FONT=&quot]Grade:[/FONT]
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[FONT=&quot]Location:[/FONT]
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[FONT=&quot]Tirana[/FONT]
[FONT=&quot]Budgeted Salary:[/FONT]
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[FONT=&quot]Approved by Department/Business Unit Head:[/FONT]
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[FONT=&quot]Department/Business Unit Head Name:[/FONT]
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[FONT=&quot]Job Description[/FONT]
[FONT=&quot]Scope/Impact[/FONT]
[FONT=&quot]Why this role exists and how it affects company’ strategy [/FONT]
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[FONT=&quot]The position covers ICT Infrastructure configuration and integration activities of CRI’s Platform and software solutions within customer environment.[/FONT]
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[FONT=&quot]Essential Functions:[/FONT]
[FONT=&quot]Outlines the technical areas of the job. List the tasks, clarify for the job holder what technical contribution is expected. [/FONT]
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  • [FONT=&quot]Application Environment configuration, deployment and support in order to optimize Software Solutions Operation Process at a controlled and uniform basis.[/FONT]
  • [FONT=&quot]Building of Production, TestBed and Application Development Environments in on-premises and cloud environments.[/FONT]
  • [FONT=&quot]Installation, configuration and troubleshooting of computer and network HW/SW systems.[/FONT]
  • [FONT=&quot]Follows the ITSM model for Maintenance and Support Lifecycle procedures as they are defined and suggests improvements when needed.[/FONT]
  • [FONT=&quot]Customer support services upon demand, covering 24x7 requirements. Such agreements include, emergency handling (telephone support, remote services and call-outs to customer premises), low priority problem solving and technical queries support.[/FONT]
  • [FONT=&quot]Communication with end-users, logging of issues, acting as a first line of support[/FONT]
  • [FONT=&quot]Classify requests of support, maintain ticket status (tracking & routing) and produce service level reports.[/FONT]
  • [FONT=&quot]Build, deploy and maintain systems, network and security infrastructure & applications at both customer and office sites.[/FONT]
  • [FONT=&quot]Troubleshoot IT systems, and take proper action for normal operation. Apply patches and O/S software updates in cooperation with vendors.Communicationand applying fixes of with 3rd party vendors and CRI’s SW development team Log & report on H/W and S/W problems.[/FONT]
  • [FONT=&quot]Monitor and maintain acceptable system performance. Investigate bottlenecks and optimization solutions. Maintain system security policies.[/FONT]
  • [FONT=&quot]Punctual and timely reporting to his/hers superiors as per requested[/FONT][FONT=&quot][/FONT]
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[FONT=&quot]Secondary Functions:[/FONT]
[FONT=&quot]Outlines the interpersonal and/or supervisory (people parts) of the job. Such as maintaining client relationships, anticipating and reporting client objections in an effective and timely manner.[/FONT]

  • [FONT=&quot]Internal support of computer and network HW/SW systems.[/FONT]
  • [FONT=&quot]Technical Support writing on RFP, RFQ and RFI proposals.[/FONT]
  • [FONT=&quot]Technical documentation writing and Customers training.[/FONT]
  • [FONT=&quot]Train CRI users on supported hardware, software and office automation solutions.[/FONT]
  • [FONT=&quot]Provides all necessary documentation, assistance, and training concerning technical operations in response to needs of customers.[/FONT]
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[FONT=&quot]Performance Indicators:[/FONT]
[FONT=&quot]Quantifiable aspects of the role[/FONT]
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[FONT=&quot]Technical Skills:[/FONT]
[FONT=&quot]What specific technical knowledge and training is required before the job can be performed effectively[/FONT]

  • [FONT=&quot]Good experience in UNIX environment flavors: Linux (Suse SLES preferred),.[/FONT]
  • [FONT=&quot]Practical experience in Windows Server environment.[/FONT]
  • [FONT=&quot]Practical experience in J2EE Apache application server; flavors: Tomcat, JBOSS and Oracle Application Server.[/FONT]
  • [FONT=&quot]Practical experience in Web servers; flavors: Apache and IIS.[/FONT]
  • [FONT=&quot]Practical experience in Oracle Database Server.[/FONT]
  • [FONT=&quot]Practical experience in Active Directory and LDAP.[/FONT]
  • [FONT=&quot]Good experience in MySQL Database [/FONT]
  • [FONT=&quot]VMWare server - Workstation will be considered as a plus.[/FONT]
  • [FONT=&quot]Knowledge of any programming or scripting language will be considered[/FONT][FONT=&quot][/FONT]
  • [FONT=&quot]knowledge of MS Desktop Operating Systems (Windows XP/Vista/7) and MS Office Software (Office 2003/2007, Visio, and Project)[/FONT]
  • [FONT=&quot]Experience especially at Microsoft Server Operating Systems (Windows 2003/2008), Active Directory, Microsoft Exchange server (2003/2007), Network switching Layer2/3 and WiFi is expected.[/FONT]
  • [FONT=&quot]A+, Cisco or Microsoft Certifications considered a plus[/FONT][FONT=&quot][/FONT]
[FONT=&quot]Soft skills required:[/FONT]
[FONT=&quot]Personal attributes that enable someone to interact effectively and harmoniously with other people.[/FONT]
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  • [FONT=&quot]Can-do attitude[/FONT]
  • [FONT=&quot]Communicative[/FONT]
  • [FONT=&quot]Team player[/FONT]
  • [FONT=&quot]Problem solver[/FONT][FONT=&quot][/FONT]
  • [FONT=&quot]Ability to work remotely and on virtual teams all over Europe[/FONT]
  • [FONT=&quot]Fluency in English language[/FONT]
  • [FONT=&quot]Frequent travelling might be required[/FONT][FONT=&quot][/FONT]
[FONT=&quot]Experience required:[/FONT]
[FONT=&quot]Industry background, specific tools, methodologies, skills[/FONT]

  • [FONT=&quot]At least 5 years’ experience in IT[/FONT]
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[FONT=&quot]Education required:[/FONT]

  • [FONT=&quot]BSc, TEI, IEK or similar computer/engineering degree[/FONT]
  • [FONT=&quot]Engineering / C.S. Undergraduate or other technical[/FONT]
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[FONT=&quot]Job Advert[/FONT]
[FONT=&quot]Senior Systems Engineer| Albania[/FONT]
[FONT=&quot]We are offering an exciting opportunity to join CRI team, by covering [/FONT][FONT=&quot]System integration activities for CRI’s platform within customer environment. Reporting to the Head of IT, you will be able to demonstrate your extended experience in UNIX environment flavors, MySQL Database and programming or scripting language along with Web Servers and MS Desktop Operating Systems[/FONT]
[FONT=&quot]The main responsibilities of the role are the following:[/FONT]

  • [FONT=&quot]Production environment configuration, deployment and support in order to optimize Software Solutions Operation Process at a controlled and uniform basis.[/FONT]
  • [FONT=&quot]Internal and customer deployment services provided to all projects in order to have a stable application environment for problem reproduction and launching of customer services. [/FONT]
  • [FONT=&quot]Installation, administration, monitoring, troubleshooting of computer and network HW/SW systems.[/FONT]
  • [FONT=&quot]Follow applications configuration, deployment and support procedures as they are defined and suggests improvements when needed.[/FONT]

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[FONT=&quot]If you have a can-do attitude and excellent problem solving skills then don’t hesitate to email us your resume at [/FONT][FONT="]jobs@cri-group.eu[/FONT][FONT=&quot][/FONT]
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