Tirane, ofroj vend pune Recepsionist/e
[FONT="]Receptionist (m/f)[/FONT]
[FONT="]Location[/FONT][FONT="] Rogner Hotel Tirana[/FONT]
[FONT="]Department[/FONT][FONT="] Room Division[/FONT]
[FONT="]Hierarchy[/FONT][FONT="] Employee[/FONT]
[FONT="]Start[/FONT][FONT="] 01.11.2014[/FONT]
[FONT="]
Profile[/FONT][FONT="] Are you ready to take your career to the next level? The Rogner Hotel Tirana gives you an once in a lifetime opportunity to train, learn and grow, within our organization. Our innovative team is looking for a motivated and dynamic personality to fulfill the Receptionist position (m/f)[/FONT]
[FONT="]
Essential Duties and Job Requirements:
[/FONT] · [FONT="]Check in the arriving guest and checks out the departing guests in a friendly and caring manner according to the Rogner Hotel Tirana procedures and standards.[/FONT]
· [FONT="]Upon check in, registers guest and assigns rooms. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. [/FONT]
· [FONT="]Upon departure of guests, process the guest check out procedures. Receive payment from guests. Settle the guest accounts.[/FONT]
· [FONT="]Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures, etc.[/FONT]
· [FONT="]Answer all guests’ requests and questions in a friendly and caring manner, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle. Handle messages and deal with complaints.[/FONT]
· [FONT="]Keep himself/herself informed of product and service knowledge as well as the hotel daily and meeting activities.[/FONT]
· [FONT="]Possess a working knowledge of the room reservation procedures. Take reservations and cancellations if required.[/FONT]
· [FONT="]Complete command of the Albanian and English language; any other languages( especially German and Italian) are definitely an advantage[/FONT]
· [FONT="]Computer literate - knowledge of Fidelio software is an advantage [/FONT]
[FONT="]For this challenging task it is necessary a working experience at the reception or guest relations in a similar hotel.[/FONT]
[FONT="]Have we raised your interest? We are waiting your meaningful application and look forward to meet you in person.[/FONT]
[FONT="]Interested applicants may send their resumes with photo by e-mail to: human.resources.tirana@rogner.com [/FONT]
[FONT="]Tel.: +355 4 2 235035; Fax: +355 4 2235050[/FONT]
[FONT="]www.rogner.com/tirana [/FONT]
Tel. : 042235050
[FONT="]Location[/FONT][FONT="] Rogner Hotel Tirana[/FONT]
[FONT="]Department[/FONT][FONT="] Room Division[/FONT]
[FONT="]Hierarchy[/FONT][FONT="] Employee[/FONT]
[FONT="]Start[/FONT][FONT="] 01.11.2014[/FONT]
[FONT="]
Profile[/FONT][FONT="] Are you ready to take your career to the next level? The Rogner Hotel Tirana gives you an once in a lifetime opportunity to train, learn and grow, within our organization. Our innovative team is looking for a motivated and dynamic personality to fulfill the Receptionist position (m/f)[/FONT]
[FONT="]
Essential Duties and Job Requirements:
[/FONT] · [FONT="]Check in the arriving guest and checks out the departing guests in a friendly and caring manner according to the Rogner Hotel Tirana procedures and standards.[/FONT]
· [FONT="]Upon check in, registers guest and assigns rooms. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. [/FONT]
· [FONT="]Upon departure of guests, process the guest check out procedures. Receive payment from guests. Settle the guest accounts.[/FONT]
· [FONT="]Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures, etc.[/FONT]
· [FONT="]Answer all guests’ requests and questions in a friendly and caring manner, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle. Handle messages and deal with complaints.[/FONT]
· [FONT="]Keep himself/herself informed of product and service knowledge as well as the hotel daily and meeting activities.[/FONT]
· [FONT="]Possess a working knowledge of the room reservation procedures. Take reservations and cancellations if required.[/FONT]
· [FONT="]Complete command of the Albanian and English language; any other languages( especially German and Italian) are definitely an advantage[/FONT]
· [FONT="]Computer literate - knowledge of Fidelio software is an advantage [/FONT]
[FONT="]For this challenging task it is necessary a working experience at the reception or guest relations in a similar hotel.[/FONT]
[FONT="]Have we raised your interest? We are waiting your meaningful application and look forward to meet you in person.[/FONT]
[FONT="]Interested applicants may send their resumes with photo by e-mail to: human.resources.tirana@rogner.com [/FONT]
[FONT="]Tel.: +355 4 2 235035; Fax: +355 4 2235050[/FONT]
[FONT="]www.rogner.com/tirana [/FONT]
Tel. : 042235050