• Tirane, ofroj vend pune Call Center Sales Representative

Call Center Sales Representative


Alba Consulting on behalf of one of its clients is looking for Call Center Sales Representative

Description: Call Center Sales Representative

Call Center Sales Representative Job Duties:
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Languages: Bilingual: excellent in English is mandatory and additionally should be another language (French, Italian or German).
Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Problem Solving, Multi-tasking.

How to apply: Write the position you are applying at subject line and e-m@il your CV at: alb@consultant.com

Only the successful candidates will be contacted.

Good Luck!
 


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