Tirane, ofroj vend pune Help Desk Customer Care Operators in travel sector

BIA Advisory Services Shpk is seeking to hire 3 Help Desk Customer Care Operators in travel sector.
The foreseen tasks include but not limited the following activities:

• He/she provide assistance to clients on finding their lost luggage through a dedicated system and respond to every claim of clients.
• The help desk operator of Lost & Found helps customers with all baggage irregularities and ensures that they receive the right information, dependable and friendly service at all times.
• He/she as required submit the detailed information for each client upon regulations on the tracker systems.

Requirements:

• Able to work independently and with minimal supervision and be able to handle and prioritize multiple tasks.
• Able to solve problems independently, pay close attention to detail and work with confidential and sensitive information.
• Customer Service experience preferably in a customer service environment.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• Excellent computer skills.
• Oriented towards meeting work deadlines and standards.
• Able to work independently or in team.
• Advanced knowledge of Italian and English.
• Availability to work 40 hours per week on rotary work from 06am – 02am Monday / Sunday

The company offers a stimulating job and an excellent work environment located in the center of Tirana, the opportunity to learn from an international experience company, competitive remuneration, all in line with the law in force.
Interested candidates are invited to send their curriculum to the following e-mail address: info@biashpk.com or fill the online application in http://www.biashpk.com/candidates/en/upload-your-cv/.
Only the candidates who meets requirements will be contacted!