Tirane, ofroj vend pune Customer Value Management Senior Specialist

Customer Value Management Senior Specialist

Purpose of position:

'Identify and design initiatives that respond to customer needs and fit best with company’s objectives of customer retention and revenue maximization;


Main Duties

• Perform detailed customer base analysis as to understand customer segments profile and behavior patterns;
• Prepare marketing assumptions and forecast for each initiative and prepare "go" / "don't go" scenario;
• Responsible for end to end creation, development, implementation and final quality of each initiative.
• Responsible for preparing go-to-market plan for each initiative.
• Coordinate with all related parties / departments for proper conceptualization and impementation of the initiatives, ensuring alignment between affected parties until successful launch of initiative.
• Provide information and guidance to the communication team for publications and advertising material required for communicating to the market the planned initiative.

Skills

• Maximum Proficiency in Microsoft Package with special focus on Excel/PowerPoint/Word and Visio;
• Experience in matrix management & cross functional interaction Excellent analytical and strategic skills with attention to details.
• Good command of written and spoken English
• Very good interpersonal communication, time management and leadership skills
• Willing to work under pressure, creative, undertaking initiative;

Experience

• 2 years of marketing experience, specifically in product development in consumer business, Experience telecommunications industry will be considered a plus;

Education

• University Degree in Business Administration / Business Informatics / Finance / Marketing. (Master Degree is a plus)

Interested candidates should apply through www.albtelecom.al


Deadline of application is November 23rd 2018.


We will be glad to interview all candidates selected from the CV screening



HUMAN RESOURCES AND ADMINISTRATIVE AFFAIRS DEPARTMENT