Tirane, ofroj vend pune Receptionist
Rogner Hotel Tirana is looking for: RECEPTIONIST
Profile Are you ready to take your career to the next level? The Rogner Hotel Tirana gives you an once in a lifetime opportunity to train, learn and grow, within our organization. Our innovative team is looking for a motivated and dynamic personality to fulfill the Receptionist position (f/m)
Essential Duties and Job Requirements:
Have we raised your interest? We are waiting your meaningful application. Interested applicants may send their resumes with photo by e-mail to: human.resources.tirana@rogner.com Tel.: +355 4 2 235035; Fax: +355 4 2235050 www.rogner.com/tirana
Profile Are you ready to take your career to the next level? The Rogner Hotel Tirana gives you an once in a lifetime opportunity to train, learn and grow, within our organization. Our innovative team is looking for a motivated and dynamic personality to fulfill the Receptionist position (f/m)
Essential Duties and Job Requirements:
- Check in the arriving guest and checks out the departing guests in a friendly and caring manner according to the Rogner Hotel Tirana procedures and standards.
- Upon check in, registers guest and assigns rooms. Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Upon departure of guests, process the guest check out procedures. Receive payment from guests. Settle the guest accounts.
- Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures, etc.
- Answer all guests’ requests and questions in a friendly and caring manner, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle. Handle messages and deal with complaints.
- Keep him informed of product and service knowledge as well as the hotel daily and meeting activities.
- Possess a working knowledge of the room reservation procedures. Take reservations and cancellations if required.
- Complete command of the Albanian, English and German language are necessary; any other languages are definitely an advantage
- Computer literate - knowledge of Fidelio software is an advantage
Have we raised your interest? We are waiting your meaningful application. Interested applicants may send their resumes with photo by e-mail to: human.resources.tirana@rogner.com Tel.: +355 4 2 235035; Fax: +355 4 2235050 www.rogner.com/tirana