• Tirane, ofroj vend pune Telesales Agent

Telesales Agent

Key accountabilities and decision ownership:

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Core competencies, knowledge and experience:

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• University degree required
• Good English knowledge.
• Ability to operate a PC is essential.
• Very good team player.
• Pleasant telephone manner and helpful attitude to callers.
• Willingness to work flexible hours.
• Customer oriented
• Ability on being confidential

Please apply online on the below link until 25/05/2018
https://vodafone.taleo.net/careersection/2a/jobsearch.ftl?lang=en
 


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