Tirane, ofroj vend pune BSS Operations Specialist
Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.
You are invited to apply for the following position:
BSS Operations SpecialistYou are invited to apply for the following position:
Purpose of position:
Involve and support invoicing teams for mobile and fix bill cycles by executing and analyzing controlling tasks defined on each prebilling phases.
Main Tasks
- Analyze, investigate and resolve customer complains.
- BSS Systems Monitoring and error debugging, perform systems daily health-checks and follow up the issues by incident escalation procedure.
- Monitor, trace analyze and flow up issues raised on IN protocols, systems logs on application level.
- Support ad hoc requests for data information or data processing coming from different departments
- Perform patch releases, bug fixes, system version updates, products change configurations.
Skills
- Good knowledge on Oracle SQL procedures, functions and queries programming. Preferable experience on rating, charging and billing systems, IN protocols knowledge especially on Diameter and Camel.
- Relational Database Programming (preferable ORACLE syntax), Linux Administration, IN Protocols analysis (Diameter, Camel)
- Excellent knowledge of English
- Collaborative, communicative and hard-worker.
- Able and willing to work during night systems activities and be part of repetitive standby process.
Experience
- At least 3 years experience in IT industry, preferable in a telco sector
Education
- Bachelor degree on Computer Science/ Economic Informatics/ Electronic Engineering
Interested candidates should apply online through www.albtelecom.al
Deadline of application is July 10[SUP]th[/SUP] 2017
We will be glad to interview all candidates selected from the CV screening
HUMAN RESOURCES ADMINISTRATIVE AFFAIRS DEPARTMENT